Are you looking for a specialisation that combines the latest technologies with practical business skills? Join our prestigious "IT in Business" program!
We offer you a unique opportunity to gain not only valuable technological knowledge, but also management and communication skills that are crucial for success in today's dynamic business environment.
Studying this specialisation will give you the knowledge necessary to manage IT services - often abbreviated as ITSM. You will be ready to join any IT team managing the end-to-end delivery of IT services to internal and external customers. Our program covers all the processes and activities of designing, creating and delivering IT services and providing support for them.
You will develop the competencies necessary to lead IT projects and product development: business, social, communication, analytical and technical.
What you will learn:
- basics of IT systems and computer networks: you will learn how to configure network devices, diagnose problems and optimize network performance. You will also learn network security principles to protect your data and IT infrastructure from cyber attacks.
- Use artificial intelligence and data analytics to solve business problems: You will gain the skills to acquire, clean and analyze data from various sources. You will learn to create machine learning and artificial intelligence models to help you predict trends, make sound business decisions and optimize processes.
- manage IT projects and teams: you will learn project management methodologies such as Agile and Scrum, and learn how to effectively plan, execute and monitor IT projects. You will also gain skills in managing IT teams to motivate and engage employees to achieve goals.
- Use modern IT tools and technologies: you will learn to use popular tools and technologies. You will be able to use these technologies to create and implement innovative IT solutions that address business needs.
- communicate and negotiate effectively: you will learn the principles of effective communication within a team and with customers. You will also learn negotiation techniques to reach agreements that are beneficial to the company.